Kitchen Hood & Exhaust Cleaning Services: FAQs
716-243-3328
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As a leading WNY exhaust and hood cleaning company, we realize you are going to have questions. We have put together the following to address the most questions we are asked when customers call Buffalo Hood Cleaning Service.
Q: Why should my entire kitchen exhaust system be cleaned? A: There actually legal regulations regarding cooking facilities and the cleaning of their kitchen exhaust systems. Therefore, your facility must follow the regulations and failure to do so could result in negative action on your business, or a fire due to grease build-up in the exhaust system. Cleaning them regularly ensures your property, staff and customers are safe from a fire hazard. Q: What exactly has to be cleaned? A: Your complete hood, vent and exhaust system needs to be cleaned on a scheduled basis. Our Buffalo hood and exhaust cleaning professionals will clean your entire exhaust system. So, we clean the parts you can see, filters, hood, etc., but also those you don’t easily see that lie within the ductwork. We then continue to clean the exhaust fan and the housing on your roof-top. By completely eliminating all of the grease and other food particle build-up your system will work more efficiently. We use top-notch solutions as well as hot water pressure to clean your kitchen exhaust system. Q: How often does my hood and exhaust system have to be cleaned? A: The frequency in which you should have your facility’s exhaust system cleaned depends upon two factors; the type of cooking and frequency of system use. Q: Do I have to hire a professional or can my employees clean my system? A: According to NFPA 96 your complete “exhaust system shall be cleaned by a properly trained, qualified and certified company or persons.” The reason being that certain equipment, tools and skill is required to correctly clean an exhaust system. Therefore, your employees or any other non-qualified individual or company should not be handling your exhaust system cleaning needs. Call Buffalo Hood Cleaning Service for the industry-leading hood cleaning experts. Q: What is the main thing I should consider when searching for a company to use? A: You always want to inquire about the credentials of the technicians performing the service. Are they certified? If not, keep looking. You can be assured our hood cleaning experts are certified and will get the job done correctly every time. Q: How do your service hours work? A: We offer flexible scheduling to perform the services when it’s most convenient for you. We perform the services while your business is closed but we can actually start setting up half an hour before your kitchen closes. This can be discussed and arranged in further detail when you call to schedule with us. Q: Will your exhaust and hood cleaning services meet industry regulations and requirements? A: Absolutely. We offer a guarantee with our services that your system will easily pass every inspection and be up to code. With that said, if your exhaust system has been neglected for lengths of time it could possibly require additional cleanings in order to pass inspection which we will discuss with you. Q: How does your cancellation policy work? A: Sometimes a cancellation is necessary and we understand this so we request at least 24 hours notice in advance. If we do not receive a 24 hour notice you will be charged a $100 service charge. We have provided the policy to help us prevent any potentially lost revenue that we reserved in our schedule to perform services at your establishment. For more information on our restaurant and kitchen hood and exhaust cleaning services, please contact Buffalo Hood Cleaning Service today at 716-243-3328. If you prefer, you can submit the simple online form, and we'll be in touch immediately with more information on our services. |